Privacy Policy

Hill Queen Education Institute, Ziro ("HQEI", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our digital platforms.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and academic details that you voluntarily give to us when choosing to participate in various activities related to the Site (such as admissions inquiries, career applications, or contact forms).
• Verification Data (OTP): When you use our secure contact or career portals, we collect and temporarily store your email and a One-Time Password (OTP) to verify your identity and prevent spam.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process admissions, job applications, and respond to your inquiries.
• Send you administrative information, such as updates to our policies, school notices, or changes to our services.
• Verify your identity using OTP systems for secure communication.
• Improve our website performance and user experience through visitor analytics.
• Protect our website against malicious activities and unauthorized access.

3. Disclosure of Your Information

We respect your privacy and will never sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as email delivery (e.g., PHPMailer via Hostinger), hosting services, and analytics.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (such as SSL encryption and OTP verification for forms), please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

We also utilize a session-based visitor counter to track aggregate, anonymous traffic to our website. This does not store personally identifiable tracking profiles.

6. Policy for Children (Students)

Protecting the privacy of young students is especially important. We do not knowingly solicit information from or market to children under the age of 13 online without parental consent. Student data collected for offline admissions and academic purposes is strictly guarded and only disclosed to authorized parents/guardians and relevant educational boards (like CBSE) as mandated by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: